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Kaplan is committed to your success. We stand behind our programs and your results with the Kaplan Higher Score Guarantee.**
- If you feel you're not ready to take the exam, you can study with us again for free for the next test date or for 3 more months for computer-based tests.
- No matter how many points you improve, if you're not satisfied with your overall score, you can study with us again for free for the next test date or for 3 more months for computer-based tests.
- And if for any reason you don't raise your overall score, you can study with us again for free or get your money back.
All we ask is that you meet our basic study requirements: Attend class, do your homework, and take all the required practice exams. It's that simple.
**You must be enrolled in a Kaplan full classroom, tutoring, or online course that began on or after August 11, 2003, and attend all required classes or make-up sessions, complete all required tests, and complete all of your required homework as outlined on your student homepage. If you feel that you are not ready to take the exam or are not satisfied with your score on the actual exam, you may repeat the full course for free for classroom and online students, and complete the full classroom course for free plus purchase additional tutoring hours at $75/hour for tutoring students. Your free repeat course must prepare you for a test date within the next 3 months, or the next available test date. If your total score is not higher on the actual exam than your earlier, official test score or your Kaplan diagnostic (if you did not take the actual test before), you may repeat the full program for free or get a full refund. To invoke the Higher Score Guarantee, you must notify Kaplan within 90 days after the date your course access ends. To be eligible for the refund, you must present a copy of your official score report, your diagnostic score results, and your course materials at the time you invoke the guarantee. The Higher Score Guarantee only applies to Kaplan courses taken and completed within the United States, Puerto Rico, Canada, Mexico, the United Kingdom, and France. Courses completed in Puerto Rico do not qualify if they began before June 15, 2006.
